Freemont Family Lawyers ("we", "us", "our") is committed to protecting the privacy of individuals who interact with us. This Privacy Policy explains how we collect, use, hold and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information including your name, contact details (phone number, email address, postal address), information about your legal matter, financial information where relevant to your matter, and any other information you provide to us voluntarily. We collect information directly from you — through our website enquiry form, by phone, by email, or in person.
We use your personal information to provide legal services, respond to enquiries, communicate with you about your matter, comply with our legal and regulatory obligations, and improve our services. We will not use your personal information for direct marketing without your consent.
We may disclose your personal information to barristers, experts and other lawyers involved in your matter; courts, tribunals and regulatory bodies as required; and third-party service providers who assist us in operating our business (subject to confidentiality obligations). We will not sell your personal information to third parties. We will only disclose your information in other circumstances with your consent, or where required or authorised by law.
We store personal information securely, including using encrypted electronic storage and secure physical files. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We retain personal information for as long as required for the purpose for which it was collected, or as required by law.
You have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate, out of date, incomplete or misleading. To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Australian Privacy Principles.
If you have a complaint about how we have handled your personal information, please contact our Privacy Officer at info@freemontlawyers.com.au or by calling 1800 976 214. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can disable cookies in your browser settings, though this may affect website functionality. Our website may contain links to third-party websites — we are not responsible for the privacy practices of those sites.
For privacy-related enquiries, contact Freemont Family Lawyers, Level 19, 180 Lonsdale Street, Melbourne VIC 3000. Email: info@freemontlawyers.com.au. Phone: 1800 976 214.
We may update this Privacy Policy from time to time. The current version will always be available on our website. This policy was last reviewed in 2025.